Us and the EAP

Mike Fidler & Associates Inc. has been serving the Norfolk and Haldimand area since 1984. In the late 1980’s, local Employee Assistance Programs shifted from referral only and began to deliver general counselling services as their core form of assistance to troubled employees.

We were the first full time counselling group in Norfolk and Haldimand to deliver the general counselling services and since then have worked with over fourteen different EAP delivery systems and other third party insurers to deliver direct counselling services.

From that experience, we created Breakthrough Life Solutions; an EAP system that delivers effective and efficient service to employees at reasonable cost.

Our clinical group offers MVA psychosocial rehabilitation services for insurance company clients and is a service provider to Health Canada off reserve counselling services to First Nations.

Employee Assistance Program (EAP)

What is an Employee Assistance Program?

Everyone has problems from time to time. Usually, we work them out. But sometimes problems persist, becoming serious enough to affect us both off and on the job. An employee assistance program, or EAP, provides counseling and other services for employees and their eligible dependents who may be experiencing personal or work place problems.

Our EAP services are designed for the individual needs of each corporate culture so you will need to log in to your specific site on our quicklinks at the top right of this age to see what is available to you.

Why Does Your Employer Offer an EAP?

First, it’s smart business. If you’re doing well and day-to-day problems aren’t a distraction, you are more likely to be alert, motivated and concentrating on your job. This means they have a more productive organization. Second, it costs more to hire and train a new employee than it does to help and keep a current employee. And third, they care about their employees.

Will the Counselor Keep my Problem Confidential?

Yes. Absolutely. Confidentiality is a requirement and a guarantee we make to all employees. Without it, the EAP wouldn’t work. No information goes anywhere without your request and written permission. Remember, too, counselors are specially trained in EAP work. They handle delicate issues, and they have the knowledge and skills to assist you toward solving your problems.

When Can I Schedule an Appointment?

Appointments are scheduled during the regular work day. Some evening times are available upon request. With approval, you may use work time to see an EAP counselor.

What services may be covered?

Workplace Health

Wide range of full day, half day, lunch and learn, employee & family directed life style workshops.

Career Counselling

Changes in education require youth to be thoughtful about career choices much earlier. Reduce costly mistakes by encouraging your child to be career focused. Offer Assessment & Counselling Service for children age 12, adolescents and adults and job search training for adolescents and adults.

Diabetes Type l l Lifestyle Management

Type 11 diabetes can be most effectively managed by changes in lifestyle. Lifestyle changes include types and amount of food consumption, exercise, routine, possible medication and a friendly emotional state and positive thinking. We bring together a team of professionals, dietician, counsellor and pharmacist to assist with changes in lifestyle. Some clients are facing this problem for the first time or maybe struggling to make needed lifestyle changes despite the previous assistance of knowledgeable professionals. Our counsellor assesses your needs and creates a plan of assistance involving appropriate professionals and identifying where you are in set of step wise changes toward creating and maintaining a healthy lifestyle.

Hypertension (Mild to Moderate) Lifestyle Management

Mild to moderate hypertension can be most effectively managed by changes in lifestyle. Lifestyle changes include types and amount of food consumption, exercise, routine, possible medication and a friendly emotional state and positive thinking. We bring together a team of professionals, dietician, counsellor and pharmacist to assist with changes in lifestyle. Some clients are facing this problem for the first time or maybe struggling to make needed lifestyle changes despite the previous assistance of knowledgeable professionals. Our counsellor assesses your needs and creates a plan of assistance involving appropriate professionals and identifying where you are in set of step wise changes toward creating and maintaining a healthy lifestyle.

Obesity Lifestyle Management

Obesity can be most effectively managed by changes in lifestyle. Lifestyle changes include types and amount of food consumption, exercise, routine and a friendly emotional state and positive thinking. We bring together a team of professionals, dietician, counsellor and pharmacist to assist with changes in lifestyle. Some clients are facing this problem for the first time, have multiple personal attempts to loss weight or maybe struggling to make needed lifestyle changes despite the previous assistance of knowledgeable professionals. Our counsellor assesses your needs and creates a plan of assistance involving appropriate professionals and identifying where you are in set of step wise changes toward creating and maintaining

Smoking Cessation

Smoking is an addiction that can benefit from the assistance of a counsellor and pharmacist. We bring together a team of professionals’ counsellor and pharmacist to assist with changes in eliminating this addiction. Some clients are facing this problem for the first time or maybe struggling to make needed changes despite the previous assistance of knowledgeable professionals or personal attempts. Our counsellor assesses your needs and creates a plan of assistance involving appropriate professionals and identifying where you are in set of step wise changes toward creating and maintaining abstinence from smoking.

Phone: 519-428-0776

Toll Free: 1-800-560-5577

Fax: 519-426-0852

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